Mobile web application now allows user to enter labor on behalf of other users (with appropriate permissions).
Added ability to specify "Bill To" options when creating a new Ticket.
Added more advanced integration with PacketTrap RMM.
Increased length of email field for customer contacts.
API: Added "serviceRequestToken" to "serviceRequests/get" function.
[Internal] Removed "Cancel Account" functionality from "Settings".
Added new username validation rules - enforces 3-254 characters and only allows certain special characters.
[Internal] Updated Salesforce sync to update last login date and activity scores.
Bug Fixes
Detailed Description getting truncated on print-outs. Also, the text should be part of the "Service Notes" box and shouldn't have a label before the text.
"Reference No" always has a blank value in customer portal.
Error when selecting new item via "Search" when adding new labor, materials, or expense item to a Ticket while using Safari on iOS 6.
Creating new Ticket from mobile as user who doesn't have "Change Status" permission results in Ticket with no status.
Portal users showing up in user picklists in mobile web app.
"Posted" date not displaying as localized for announcements.
Error when creating announcement for only selected users or groups.
Error occurs when creating an announcement for specific users/groups.
Fix erroneous instructions in help files for exporting customer data from QB.