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Release Notes - 2013-02-08

What's New

  • Increased service request priority label max chars to 50.

Fixes

  • Fixed bug in timezone conversion for timezone that start in one year and end in the next year.
  • Can't change SR status to 'Cancelled'. No warning or error, just fails to work. Removed requirement to include a comment when changing status to 'Cancelled'.
  • Incorrect calculation when user is in a country with non-US numeric formatting.
  • Saving an assignment fails if the associated Service Request has custom fields that don't meet validation rules.
  • HTML showing up in comments on printed tickets
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